Frequently asked questions
Returns
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Delivery
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Shipping Costs
Shipping from Shade Arcade is completely free! We send our parcels via Royal Mail 48h.